While some of your network assets may reside in well-equipped offices, staffed with individuals that are dedicated to maintaining the equipment, many network assets operate in relatively isolated locations, housed in remote terminals, huts, and controlled environmental vaults (CEVs). At these sites, the trouble-free operation of your equipment, including back-up systems, is largely dependent on the integrity of the physical containment structure as well as the condition of the site's environmental systems.
Improperly maintained environmental controls can introduce environmental stresses on your equipment, causing your network assets to deteriorate more rapidly. Naturally, this leads to increased expenditures in your overall maintenance programs. And, unless the backup systems are routinely inspected, services may be jeopardized in the event of a primary power failure. In short, without proper attention and maintenance, your remote sites impose a vulnerability on your network and potentially threaten your ability to deliver the services your customers count on.
Business practices in the communications space have forced many companies to refocus their maintenance resources. Competitive pricing coupled with the demand for newer, expanded services have stretched many maintenance organizations to capacity.
At incCOMMUNICATIONS™ SERVICES, you have a partner that can assume the responsibility of keeping your network infrastructure in proper working condition and within specs. Our experienced staff of technicians and engineers understand central office infrastructures and are familiar with remote terminals as well as the support systems they rely on, such as environmental and back-up power systems.
We'll partner with you, whether you need supplementary, occasional support to augment your existing programs or a more comprehensive and continual arrangement that relieves your organization of the day to day planning and maintenance dispatches. Either way, you can enhance your in-house maintenance programs by taking advantage of incCOMMUNICATIONS™ SERVICES' Site Services Portfolio.
Your On-Site Representative
On-Site Services
Site Survey
Quality Audits
Upgrades and Product Change Notice Implementation
Emergency Response
Tech Support - Trouble Clearing
incCOMMUNICATIONS™ SERVICES' support services teams offer the highest level of expertise available, combining their experience in transport, switched and wireless networks with the professional competency you can count on to safeguard your network assets. Let us design a support services program that fulfills your needs.